How do I verify my email and phone number?

Lenny will send you an email to the email address you prefer to register with. Follow the steps in this email to verify your email address and phone number.

Why does Lenny ask for personal information such as SSN or date of birth?

Due to federal laws, we must verify the identity of everyone who creates an account. In order to accomplish this, we must ask for information like Social Security Number and Date of Birth.

Why am I being asked for a photo ID?

If you're asked for a photo ID, Lenny was unable to systematically verify your account based on public records. We’re requesting a photo ID to ensure that your account belongs to you.

What type of photo ID can I provide?

We can only accept one of the following state or federally-issued photo IDs:
– an unexpired, current state-issued driver’s license or identification card or a current US passport

Is my information safe?

Your data resides on servers that are protected both physically and electronically. Transactions do not pass sensitive financial information to recipients, removing significant information security risk. Our platform and systems are monitored and undergo routine penetration and intrusion testing to protect our community.

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